FAQ

Frequently Asked Questions

Find answers to common questions about rentals, delivery, booking, and event services.

  • How do I reserve rentals for my event?
    You can reserve rentals directly through our website by selecting your items and event date. If you need help choosing the right setup, you can also request a custom quote and our team will help design the perfect rental package.

    How far in advance should we book rentals?
    We recommend booking at least 2–3 months in advance for weddings to ensure availability. Popular items such as tents, dance floors, and specialty seating can book out quickly during peak season.

    Do you require a deposit?
    Yes. A deposit is required to secure your event date and rental items. The remaining balance is typically due shortly before your event.

    What payment methods do you accept?
    We accept all major credit cards through our secure online checkout system.

    What happens if I need to change my order?
    We understand event plans can change. Rental orders can usually be updated prior to the event depending on availability. Contact us as soon as possible and we will do our best to accommodate any changes.

  • Do you offer delivery and setup?
    Yes. Delivery, setup, and breakdown services are available throughout Ventura County and surrounding areas.

    Is delivery included in the rental price?
    Delivery and setup costs vary depending on location, order size, and equipment required. Delivery pricing will be shown during checkout or included in your custom quote.

    Do you set up tents, dance floors, and lighting?
    Yes. Our team professionally installs larger items like tents, lighting, and dance floors to ensure everything is safe and event-ready.

  • What types of rentals do you offer?
    Avalon Events offers a wide range of event rentals including:

    • Chairs
    • Tables
    • Tents
    • Dance floors
    • Lighting
    • Decor and signage
    • Lawn games
    • Concessions and bars
    • Projectors and screens

    Can I rent individual items or do I need a package?
    You can rent individual items or full event packages depending on your needs.

    What happens if something gets damaged during the event?
    Minor wear is expected, but customers may be responsible for repair or replacement costs for significant damage or missing items.

  • Do you offer wedding planning services?
    Yes. Avalon Events offers wedding planning services to help couples coordinate rentals, layouts, timelines, and vendor logistics.

    Do you also offer wedding photography or videography?
    Yes. We offer professional wedding photography and videography services. You can view examples in our gallery or contact us to learn more about available packages.

Still have questions?

We're happy to help you plan the perfect event setup.